What we collect

Contact info you give us: name, email address, phone number, and service address when you request a quote or book a cleaning.
Job details: the services you're interested in, notes you share with us, and any photos you upload.
Basic site analytics: page visits, referring site, device type, and approximate country — used to understand how our marketing pages are performing. We do not sell this data.
Payment info: processed by our payment provider. We do not store full card numbers on our servers.

How we use it

To respond to your quote request and schedule your service.
To send booking confirmations, reminders, and follow-ups.
To improve our marketing pages and understand which services our customers care about most.
We will never sell your contact information. We share data only with the service providers that help us run the business (email delivery, payment processing, scheduling, mapping).

Security controls

Encryption in transit: the site is served over HTTPS.
Access control: customer records, jobs, and billing data are protected by row-level access rules in our database. Only authorized team members can view them.
Least privilege: our public chat widget and public pages can only read display fields — not internal staff emails, customer lists, or business records.
Authentication: staff accounts require email sign-in and are scoped by role.

Cookies & tracking

We use a small set of first-party cookies to keep you signed in (for the staff app) and to remember UI preferences. For marketing attribution we may load tags from Meta and Google when you accept them. You can block these in your browser settings without losing the ability to request a quote.

SMS / text messaging terms

SMS consent is optional. If you check the separate SMS consent box on a quote or booking form, you agree to receive text messages from Legend Cleaning at that number related to your service. You can submit a quote or booking request without checking the SMS box.

Types of messages: quote confirmations, appointment reminders and scheduling updates, follow-ups on an open quote, service and billing notifications, and occasional customer-care messages from our team.
Message frequency: varies based on your interaction with us — typically only when you have an active quote or scheduled service.
Carrier disclaimer: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt out any time: reply STOP to any text from us to unsubscribe. You will receive a final confirmation and no further messages. Reply START to resubscribe.
Need help? reply HELP to any text, or email info@legend.cleaning.
Privacy: we do not sell or share mobile information or text-messaging opt-in data with third parties for their marketing purposes. Phone numbers are used only to deliver the service you requested.

Your choices

Update or delete: email us at info@legend.cleaning and we will update or delete your customer record on request.
Unsubscribe: every marketing email has an unsubscribe link. Booking and service emails are transactional and may continue while you are an active customer.
Report a concern: security questions or suspected issues — please email us and we will respond promptly.

Scope & disclaimers

Legend Cleaning is a local cleaning business in Salt Lake City. This page describes our current practices in plain language. It is not a legal contract, regulatory certification, or independent audit report. If you need additional documentation for a commercial account or vendor review, contact us directly.

Last updated: July 2026