SMS Program
SMS Terms & Conditions
These terms govern text messages sent by Legend Cleaning ("we", "us", "our") as part of the Legend Cleaning SMS Program. SMS consent is optional and is collected only when you check the SMS consent box on our forms.
Program name
Legend Cleaning SMS Program.
Types of messages you may receive
- Quote confirmations and follow-ups on an open quote
- Booking confirmations and appointment requests
- Appointment reminders and scheduling updates
- "On my way" notifications from your cleaning technician
- Service completion, invoice, and payment receipts
- Occasional customer-care messages from our team
We do not send affiliate marketing, third-party lead-generation, or bulk promotional messages.
Message frequency
Message frequency varies based on your interaction with us — typically only when you have an active quote or scheduled service.
Cost
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How to opt in
Consent is collected on our website via a separate, optional, unchecked checkbox on our quote request form (/ and service landing pages) and booking form (/book). The checkbox appears above the submit button with the following disclosure:
"Optional: I agree to receive text messages from Legend Cleaningabout my quote, booking, scheduling, and service updates at the number provided. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. Consent is not required to request or purchase services. See our SMS terms & privacy policy."
Checking the optional SMS box constitutes consent to receive text messages at the mobile number you provided. You can submit a quote request or booking request without checking the SMS consent box; consent is not a condition of purchase.
How to opt out
Reply STOP to any text from us to unsubscribe. You will receive a final confirmation and no further messages. Reply START to resubscribe.
Help
Reply HELP to any text for assistance, or contact us at info@legend.cleaning / (801) 317-8356.
Privacy of mobile opt-in data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our services (e.g. cleaning technicians dispatched to your job, our SMS delivery provider, and our scheduling and billing tools) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our Privacy Policy for full details on how we handle your information.
Supported carriers
Messages are sent through major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.
Sample messages
- "Legend Cleaning: Thanks for requesting a quote. We'll review your details and follow up soon. Reply STOP to opt out."
- "Legend Cleaning: Your window cleaning is scheduled for tomorrow between 9 AM and 11 AM. Reply STOP to opt out."
- "Legend Cleaning: We completed your service today. Reply here with any questions or call (801) 317-8356. Reply STOP to opt out."
Contact
Legend Cleaning, Salt Lake City, Utah. info@legend.cleaning · (801) 317-8356
Last updated: July 2026